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Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book (книга)

Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book
Автор: John J. Paul
Sheryl R. Paul
Оригинал издан: ????

«Achieving Customer Delight in Your Organization: Positioning Your Organization to Stand Out, Field Book»книга ???? года.

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«Customer Delight is the process of ensuring that every customer interaction consistently demonstrates your commitment to exceeding customer expectations. Customer Delight goes well beyond customer satisfaction. When practiced at all levels, it…»

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