After the Sale: How to Manage Product Service for Customer Satisfaction and Profit (книга)
After the Sale: How to Manage Product Service for Customer Satisfaction and Profit | |
Автор: | Joseph D. Patton William H. Bleuel |
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Оригинал издан: | ???? |
«After the Sale: How to Manage Product Service for Customer Satisfaction and Profit» — книга ???? года.
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От издателя
«After The Sale follows on three successful editions of Service Management: Principles and Practices. After the Sale is significantly updated, and amplifies state-of-the art strategies and tactics for effective management of product service for…»