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After the Sale: How to Manage Product Service for Customer Satisfaction and Profit (книга)

After the Sale: How to Manage Product Service for Customer Satisfaction and Profit
Автор: Joseph D. Patton
William H. Bleuel
Оригинал издан: ????

«After the Sale: How to Manage Product Service for Customer Satisfaction and Profit»книга ???? года.

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«After The Sale follows on three successful editions of Service Management: Principles and Practices. After the Sale is significantly updated, and amplifies state-of-the art strategies and tactics for effective management of product service for…»

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