Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (книга)
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer | |
Автор: | Carl Sewell Paul B. Brown |
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Оригинал издан: | 2002 |
«Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer» — книга 2002 года.
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От издателя
«In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking «Ten Commandments of…»