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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (книга)

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer
Автор: Carl Sewell
Paul B. Brown
Оригинал издан: 2002

«Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer»книга 2002 года.

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«In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking «Ten Commandments of…»

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