Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process (книга)
Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process | |
Автор: | Peter Merrill |
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Оригинал издан: | ???? |
«Do It Right the Second Time: Benchmarking Best Practices in the Quality Change Process» — книга ???? года.
Содержание |
Содержание
От издателя
«Is your organization looking back on its quality process and saying «it failed»? Are you concerned that TQM is just another fad, only to be replaced by the next improvement movement? Don't jump ship just yet. Everyone experiences failures in…»