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Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life (книга)

Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life
Автор: Robin Leidner
Оригинал издан: ????

«Fast Food, Fast Talk: Service Work and the Routinization of Everyday Life»книга ???? года.

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«Attending Hamburger University, Robin Leidner observes how McDonald's trains the managers of its fast-food restaurants to standardize every aspect of service and product. Learning how to sell life insurance at a large midwestern firm, she is…»

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