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New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM (книга)

New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM
Автор: Alfredo Zingale
Matthias Arndt
Оригинал издан: ????

«New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM»книга ???? года.

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«The aim of the series is a simple one — to help managers create and sustain competitive advantage in the Internet economy. The series pioneers a new generation of business books that take a step back from the evangelical hype surrounding the Web to…»

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