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Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses (книга)

Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses
Автор: Deborah C. Sawyer
Оригинал издан: ????

«Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses»книга ???? года.

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«Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and…»

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