Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization (книга)
Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization | |
Автор: | Stephen G. Haines Katie McCoy |
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Оригинал издан: | ???? |
«Sustaining High Performance: The Strategic Transformation to a Customer-Focused Learning Organization» — книга ???? года.
Содержание |
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От издателя
«In an attempt to achieve high levels of growth, profit, and competitive advantage, American businesses have been implementing a variety of management initiatives, such as TQM, reengineering, service management, self-directed work teams, and…»