The Blueprint for CRM Success: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure (книга)
The Blueprint for CRM Success: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure | |
Автор: | Dick Lee David Mangen Bob Thompson |
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Оригинал издан: | ???? |
«The Blueprint for CRM Success: Results of a Comprehensive Study Identifying Best Practices Leading To ROI And Factors Contributing To Failure» — книга ???? года.
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«This blockbuster new CRMGuru study breaks fresh ground in defining how to generate ROI through CRM?while disproving many common myths and mantras that so often lead CRM implementers astray. The Blueprint for CRM Success is the first…»