Business Process Mapping: Improving Customer Satisfaction (книга)
| Business Process Mapping: Improving Customer Satisfaction | |
| Автор: | J. Mike Jacka Paulette J. Keller |
|---|---|
| Оригинал издан: | ???? |
«Business Process Mapping: Improving Customer Satisfaction» — книга ???? года.
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От издателя 
«Praise for Business Process Mapping «A delight! The holistic approach transforms flowcharting into a powerful, customer- focused tool for business improvement. The running analog to a movie storyboard enlivens what could be a dry subject and,…»