CRM for the Common Man (книга)
CRM for the Common Man | |
Автор: | Russ Lombardo |
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Оригинал издан: | 2003 |
«CRM for the Common Man» — книга 2003 года.
Содержание |
Содержание 
От издателя 
«CRM For The Common Man, by Russ Lombardo, identifies and discusses a business? planning process, how to develop a CRM strategy for a business, and what needs to be done to ensure success of a customer relationship implementation. Since most…»