Call Center Success: Essential Skills for Csrs (книга)
Call Center Success: Essential Skills for Csrs | |
Автор: | Lloyd C. Finch |
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Оригинал издан: | ???? |
«Call Center Success: Essential Skills for Csrs» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying…»