Customer Oriented Behaviour: The Nature, Impact and Development (книга)
Customer Oriented Behaviour: The Nature, Impact and Development | |
Автор: | Svafa Gronfeldt |
---|---|
Оригинал издан: | ???? |
«Customer Oriented Behaviour: The Nature, Impact and Development» — книга ???? года.
Содержание |
Содержание 
От издателя 
«It is believed that service delivery through full utilisation of human resources will become the major tool for competitive advances in the service industry in the coming years and the importance of customer orientation for the success of service…»