Customer Service: Aiming for Excellence (книга)
Customer Service: Aiming for Excellence | |
Автор: | Timothy P. Bonomo |
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Оригинал издан: | ???? |
«Customer Service: Aiming for Excellence» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Customer Service, Aiming for Excellence is a fast-paced, humourous and fresh approach to Customer Service that will benefit both first time employees and seasoned professionals as well. This easy-to-read, «one sitting», book tells you how to handle…»