Customers Are People: The Human Touch (книга)
Customers Are People: The Human Touch | |
Автор: | John McKean John McKean |
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Оригинал издан: | ???? |
«Customers Are People: The Human Touch» — книга ???? года.
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От издателя 
««McKean’s compelling book reveals how companies must compete for customers as ‘people’ in this new customer era and why shareholders will suffer if they falter." Horst H. Schulze, Founding President, Ritz-Carlton Hotel Company…»