Emotional Value: Creating Strong Bonds With Your Customers (книга)
Emotional Value: Creating Strong Bonds With Your Customers | |
Автор: | Janelle Barlow Dianna Maul Michael Edwardson |
---|---|
Оригинал издан: | ???? |
«Emotional Value: Creating Strong Bonds With Your Customers» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Todays consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value--the…»