Learning Points: 100 Activities and Actions for Customer Service Excellence (книга)
Learning Points: 100 Activities and Actions for Customer Service Excellence | |
Автор: | Garber Peter |
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Оригинал издан: | 2004 |
«Learning Points: 100 Activities and Actions for Customer Service Excellence» — книга 2004 года.
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От издателя 
«Book Description100 fun and effective activities that teach your employees how to give customer-pleasing service in any situation Learning Points: 100 Activities and Actions for Customer Service Excellence In our increasingly competitive…»