Learning Points: 80 Activities and Actions for Call Center Excellence (книга)
Learning Points: 80 Activities and Actions for Call Center Excellence | |
Автор: | Garber Peter |
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Оригинал издан: | 2004 |
«Learning Points: 80 Activities and Actions for Call Center Excellence» — книга 2004 года.
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От издателя 
«Book Description80 fun and effective activities that teach your employees the unique principles of call center customer service Learning Points: 80 Activities and Actions for Call Center Service Excellence Organizations with call centers are…»