Managing High-Tech Services Using a CRM Strategy (книга)
Managing High-Tech Services Using a CRM Strategy | |
Автор: | Donald F. Blumberg Donald Blumberg |
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Оригинал издан: | ???? |
«Managing High-Tech Services Using a CRM Strategy» — книга ???? года.
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«As the service industry continues to grow more competitive and sophisticated, the need to develop a customer focused business strategy also continues to become more imperative. Managing High Tech Services Using a CRM Strategy explores how to manage…»