Mind Your PS
Mind Your PS & Qs | |
Автор: | David Covey |
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Оригинал издан: | ???? |
«Mind Your PS & Qs» — книга ???? года.
Содержание |
Содержание 
От издателя 
«It is humans who have to change the way they work in order to improve quality for customers. Improvement models tend to concentrate on the area to be improved, failing to provide a cohesive framework for the humans who have to implement…»