Secret Service: Hidden Systems That Deliver Unforgettable Customer Service (книга)
Secret Service: Hidden Systems That Deliver Unforgettable Customer Service | |
Автор: | John R. DiJulius III |
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Оригинал издан: | ???? |
«Secret Service: Hidden Systems That Deliver Unforgettable Customer Service» — книга ???? года.
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От издателя 
« Foreword by Capodagli and Lynn Jackson, coauthors of The Disney Way. All businesses have customers, but how many of them deliver unforgettably good customer service? Secret Service reveals the hidden systems of the few…»