Serving Internal and External Customers (книга)
Serving Internal and External Customers | |
Автор: | Anne Swartzlander |
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Оригинал издан: | 2003 |
«Serving Internal and External Customers» — книга 2003 года.
Содержание |
Содержание 
От издателя 
«Book DescriptionThis unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the…»