Serving Internal and External Customers (книга)
| Serving Internal and External Customers | |
| Автор: | Anne Swartzlander |
|---|---|
| Оригинал издан: | 2003 |
«Serving Internal and External Customers» — книга 2003 года.
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Содержание 
От издателя 
«Book DescriptionThis unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the…»