Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking (книга)
Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking | |
Автор: | James J. DePillo |
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Оригинал издан: | 2004 |
«Shifting Gears: Applying ISO 9000 Quality Management Principles to Trucking» — книга 2004 года.
Содержание |
Содержание 
От издателя 
«Book Description While formal quality management systems are a basic requirement for carriers doing business with the automotive industry, it is a company?s understanding of key items such as leadership, continuous improvement, and customer…»