The Call Center Dictionary (книга)
The Call Center Dictionary | |
Автор: | Madeline Bodin Keith Dawson |
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Оригинал издан: | ???? |
«The Call Center Dictionary» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Call Centers in Plain English Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the…»