The Customer Loyalty Pyramid (книга)
The Customer Loyalty Pyramid | |
Автор: | Michael W. Lowenstein |
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Оригинал издан: | ???? |
«The Customer Loyalty Pyramid» — книга ???? года.
Содержание |
Содержание 
От издателя 
«The vast majority of American companies have little awareness or knowledge of how their organizations must change strategically to improve their customers» loyalty and assessment of value. As customers increasingly perceive a sameness of products…»