Total Quality Management (книга)
Total Quality Management | |
Автор: | Dale H. Besterfield Carol Besterfield-Michna Glen Besterfield Mary Besterfield-Sacre |
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Оригинал издан: | ???? |
«Total Quality Management» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers…»