A Paradigm of Customer Recovery: Customer Care from a Practical Approach (книга)
A Paradigm of Customer Recovery: Customer Care from a Practical Approach | |
Автор: | Ken G. Dawson Ken Dawson |
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Оригинал издан: | ???? |
«A Paradigm of Customer Recovery: Customer Care from a Practical Approach» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Recovering critical Customer situations is a repeatable process. This guide defines how to recover the «Customer» as well as how to incorporate the recovery mechanism into an existing business culture.…»