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A Paradigm of Customer Recovery: Customer Care from a Practical Approach (книга)

A Paradigm of Customer Recovery: Customer Care from a Practical Approach
Автор: Ken G. Dawson
Ken Dawson
Оригинал издан: ????

«A Paradigm of Customer Recovery: Customer Care from a Practical Approach»книга ???? года.

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От издателя

«Recovering critical Customer situations is a repeatable process. This guide defines how to recover the «Customer» as well as how to incorporate the recovery mechanism into an existing business culture.…»

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