Creating A Customer-Focused Help Desk: How to Win and Keep Your Customers (книга)
| Creating A Customer-Focused Help Desk: How to Win and Keep Your Customers | |
| Автор: | Andrew Hiles Yvonne Gunn |
|---|---|
| Оригинал издан: | ???? |
«Creating A Customer-Focused Help Desk: How to Win and Keep Your Customers» — книга ???? года.
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«This volume came about as a result of the authors» own practical experience in Help Desk operation and management and of hundreds of workshops the authors have conducted world-wide over the last fifteen years. It is intended to be a practical…»
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