Customer-Centered Reengineering: Remapping for Total Customer Value (книга)
Customer-Centered Reengineering: Remapping for Total Customer Value | |
Автор: | Edwin T. Jr. Crego Peter D. Schiffrin |
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Оригинал издан: | ???? |
«Customer-Centered Reengineering: Remapping for Total Customer Value» — книга ???? года.
Содержание |
Содержание 
От издателя 
«This customer-driven approach to reengineering is essential for organizations wanting to develop and increase customer loyalty. Customer Centered Reengineering is a tested framework for realigning strategy, structure, and systems around the…»