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Customer-Centered Reengineering: Remapping for Total Customer Value (книга)

Customer-Centered Reengineering: Remapping for Total Customer Value
Автор: Edwin T.
Jr. Crego
Peter D. Schiffrin
Оригинал издан: ????

«Customer-Centered Reengineering: Remapping for Total Customer Value»книга ???? года.

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«This customer-driven approach to reengineering is essential for organizations wanting to develop and increase customer loyalty. Customer Centered Reengineering is a tested framework for realigning strategy, structure, and systems around the…»

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