Customer Service: Skills and Concepts for Success, Student Edition (книга)
Customer Service: Skills and Concepts for Success, Student Edition | |
Автор: | Robert W Lucas |
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Оригинал издан: | ???? |
«Customer Service: Skills and Concepts for Success, Student Edition» — книга ???? года.
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От издателя 
«This revision of Customer Service: Skills & Concepts for Success features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal…»