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Customer Service: Skills and Concepts for Success, Student Edition (книга)

Customer Service: Skills and Concepts for Success, Student Edition
Автор: Robert W Lucas
Оригинал издан: ????

«Customer Service: Skills and Concepts for Success, Student Edition»книга ???? года.

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«This revision of Customer Service: Skills & Concepts for Success features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal…»

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