New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM (книга)
New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM | |
Автор: | Alfredo Zingale Matthias Arndt |
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Оригинал издан: | ???? |
«New Economy Excellence Series, New Economy Emotion: Engaging Customer Passion with e-CRM» — книга ???? года.
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От издателя 
«The aim of the series is a simple one — to help managers create and sustain competitive advantage in the Internet economy. The series pioneers a new generation of business books that take a step back from the evangelical hype surrounding the Web to…»