Priceless: Turning Ordinary Products into Extraordinary Experiences (книга)
Priceless: Turning Ordinary Products into Extraordinary Experiences | |
Автор: | Diana LaSalle Terry A. Britton |
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Оригинал издан: | 2002 |
«Priceless: Turning Ordinary Products into Extraordinary Experiences» — книга 2002 года.
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От издателя 
«Whether their complaints are about customer-proof packaging, a never-ending voice mail loop, or a purchase that doesn't live up to its claims, customers are consistently disappointed in their interactions with companies. And while experts say that…»