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Priceless: Turning Ordinary Products into Extraordinary Experiences (книга)

Priceless: Turning Ordinary Products into Extraordinary Experiences
Автор: Diana LaSalle
Terry A. Britton
Оригинал издан: 2002

«Priceless: Turning Ordinary Products into Extraordinary Experiences»книга 2002 года.

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«Whether their complaints are about customer-proof packaging, a never-ending voice mail loop, or a purchase that doesn't live up to its claims, customers are consistently disappointed in their interactions with companies. And while experts say that…»

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