Quality Facility Management: A Marketing and Customer Service Approach (книга)
Quality Facility Management: A Marketing and Customer Service Approach | |
Автор: | Stormy Friday David G. Cotts |
---|---|
Оригинал издан: | ???? |
«Quality Facility Management: A Marketing and Customer Service Approach» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Stressing the facility manager's role as pro-active strategist and marketer, this compact, up-to-the-minute, user-friendly guide provides a detailed explanation of the tools and techniques needed to implement a customer service program. Features…»