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Quality Facility Management: A Marketing and Customer Service Approach (книга)

Quality Facility Management: A Marketing and Customer Service Approach
Автор: Stormy Friday
David G. Cotts
Оригинал издан: ????

«Quality Facility Management: A Marketing and Customer Service Approach»книга ???? года.

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От издателя

«Stressing the facility manager's role as pro-active strategist and marketer, this compact, up-to-the-minute, user-friendly guide provides a detailed explanation of the tools and techniques needed to implement a customer service program. Features…»

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