Resolving Complaints for Professionals in Health Care (книга)
Resolving Complaints for Professionals in Health Care | |
Автор: | Wendy Leebov |
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Оригинал издан: | ???? |
«Resolving Complaints for Professionals in Health Care» — книга ???? года.
Содержание |
Содержание 
От издателя 
«Raising awareness that customer complaints are a second chance to make things right for a customer, this short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to handle…»