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Resolving Complaints for Professionals in Health Care (книга)

Resolving Complaints for Professionals in Health Care
Автор: Wendy Leebov
Оригинал издан: ????

«Resolving Complaints for Professionals in Health Care»книга ???? года.

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«Raising awareness that customer complaints are a second chance to make things right for a customer, this short, practical, easy-to-read book helps healthcare employees who interact with patients, physicians, other customers and coworkers to handle…»

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