Running an Effective Help Desk, 2nd Edition (книга)
Running an Effective Help Desk, 2nd Edition | |
Автор: | Barbara Czegel |
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Оригинал издан: | ???? |
«Running an Effective Help Desk, 2nd Edition» — книга ???? года.
Содержание |
Содержание 
От издателя 
«The definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This book is for you if you are: * A business manager charged with researching, planning,…»