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Running an Effective Help Desk, 2nd Edition (книга)

Running an Effective Help Desk, 2nd Edition
Автор: Barbara Czegel
Оригинал издан: ????

«Running an Effective Help Desk, 2nd Edition»книга ???? года.

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«The definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This book is for you if you are: * A business manager charged with researching, planning,…»

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