The One to One Manager: Real-World Lessons in Customer Relationship Management (книга)
The One to One Manager: Real-World Lessons in Customer Relationship Management | |
Автор: | Don Peppers Martha Phd Rogers |
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Оригинал издан: | ???? |
«The One to One Manager: Real-World Lessons in Customer Relationship Management» — книга ???? года.
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От издателя 
« In The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric,…»