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The One to One Manager: Real-World Lessons in Customer Relationship Management (книга)

The One to One Manager: Real-World Lessons in Customer Relationship Management
Автор: Don Peppers
Martha
Phd Rogers
Оригинал издан: ????

«The One to One Manager: Real-World Lessons in Customer Relationship Management»книга ???? года.

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« In The One to One Manager, visionary authors Don Peppers and Martha Rogers, Ph.D., go behind the scenes to report on the challenges and solutions discovered by managers leading 1 to 1 efforts at organizations such as Xerox, General Electric,…»

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