The Phone Book: Telephone Skills for Business Success Student Text (книга)
The Phone Book: Telephone Skills for Business Success Student Text | |
Автор: | Judith E Fisher |
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Оригинал издан: | ???? |
«The Phone Book: Telephone Skills for Business Success Student Text» — книга ???? года.
Содержание |
Содержание 
От издателя 
«The Phone Book takes a hands-on, interactive approach to helping students refine and practice their telephone skills. All phone skills are covered in detail, including listening, question-ing, speaking, handling incoming and outgoing calls, customer…»