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The Phone Book: Telephone Skills for Business Success Student Text (книга)

The Phone Book: Telephone Skills for Business Success Student Text
Автор: Judith E Fisher
Оригинал издан: ????

«The Phone Book: Telephone Skills for Business Success Student Text»книга ???? года.

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Содержание

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«The Phone Book takes a hands-on, interactive approach to helping students refine and practice their telephone skills. All phone skills are covered in detail, including listening, question-ing, speaking, handling incoming and outgoing calls, customer…»

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