The World of Customer Service (книга)
The World of Customer Service | |
Автор: | Pattie Odgers |
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Оригинал издан: | 2003 |
«The World of Customer Service» — книга 2003 года.
Содержание |
Содержание 
От издателя 
«Book Description With global markets more crowded than ever, it is a major challenge for organizations to attract and retain customers due to the competition they are faced with. This text is designed to teach exemplary customer service thinking in…»