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The World of Customer Service (книга)

The World of Customer Service
Автор: Pattie Odgers
Оригинал издан: 2003

«The World of Customer Service»книга 2003 года.

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«Book Description With global markets more crowded than ever, it is a major challenge for organizations to attract and retain customers due to the competition they are faced with. This text is designed to teach exemplary customer service thinking in…»

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