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1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line (книга)

1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line
Автор: Donna Greiner
Theodore B. Kinni
Оригинал издан: 1999

«1,001 Ways to Keep Customers Coming Back: WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line»книга 1999 года.

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«1,001 Ways to Keep Customers Coming Back by Donna Greiner and Theodore B. Kinni (Prima Publishing) literally overflows with excellent advice. The book offers eleven broad strategies for customer retention and the authors have filled the book with…»

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