Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers (книга)
| Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers | |
| Автор: | Robert Spector |
|---|---|
| Оригинал издан: | 2003 |
«Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service To Their Customers» — книга 2003 года.
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«Lessons from a dozen market leaders who have mastered the game of multi-channel service. In Anytime, Anywhere, Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best…»
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